360 Feedback - The Truth and the Fictions

PROGRAM DESCRIPTION

360 Feedback: The Truth and the Fictions

Presenter: Tom Krapu, PhD

360 Feedback:  The Truth and the Fictions

When people think about 360 feedback, they usually think about individuals getting feedback for their personal development. This certainly is a benefit of getting feedback from “all directions”—360 degrees— in one’s work life. In this session, we’ll explore 360 feedback from a new angle, learning how its impact can be heightened by first conducting a culture assessment. You’ll learn specific ways to engage leaders and stakeholders in a process for obtaining critical feedback about strengths and gaps, preparing them to set the stage for a more effective 360 feedback program. This session will include a case study about an organization that uncovered surprising and very important blind spots through a culture assessment, which led to leaders preparing a more strategically targeted 360 program.

You’ll leave with ideas on:

• How to align your 360 feedback program to the values that are important to your organization.
  
• How your 360 feedback program can support the development of the culture you want within your organization.
  
• How you can integrate 360 feedback into larger talent development, leadership development and culture change initiatives.
  

About the Facilitator

As the owner of the consulting firm Infinite Potential, Tom Krapu, Ph.D., Professional Certified Coach (PCC), has been learning and developing best practices in 360 methodologies since 2002. He is certified in several 360 systems and has applied his Ph.D. level of training in psychometrics to create custom 360 surveys focused on specific aspects of leadership. He has taught 360 methods since 2009, and currently teaches as faculty at the University of Texas at Dallas in the Naveen Jindal School of Management’s Executive and Professional Coaching Program.

Tom has also worked as a coach, trainer and facilitator for over 30 years, helping clients create relational impact across their organizations in ways that lead to lasting business results. Tom’s clients include mid- and senior-level executive leaders, company presidents, CEOs, and teams in the public, private and non-profit sectors. His work has included an international focus with engagements in Malaysia, South Korea and Japan, as well as across Europe and the United States. He was a contributor to the Arbinger Institute’s book Anatomy of Peace: Resolving the Heart of Conflict. For more information, see his website, http://www.krapu4.com.

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