We Took the Survey, Now What? Using Data to Engage Your Workforce

PROGRAM DESCRIPTION

We Took the Survey, Now What?  Using Data to Engage Your Workforce

Presenter:

As OD practitioners, many of us have designed and administered engagement surveys, analyzed the data, but then had that feeling of “Now what?”  While we know that engaging people is an ongoing process and not a single event, how do we teach leaders to effectively engage their teams on a daily basis, and what role can data play in this process?

This session will address these questions, and enable you to:

• Learn and practice communication tactics to use with leaders and managers to create daily engagement.
  
• Examine the relationship between engagement, performance and workplace relationships.
  
• Learn how to incorporate data into daily engagement and performance management discussions—particularly when handling difficult or frustrating conversations.
  
• The session will be engaging and interactive, so come prepared to share your best practices for helping people in your organization experience daily engagement, and your thoughts on the role that data can (and should) play in those discussions and activities.
  

About the Facilitator

Zachary Schaefer, Ph.D., teaches companies and professionals to build better teams and relationships.  As the founder and CEO of Spark the Discussion Consulting, and as a speaker, professor and Vice President of People for a growing multi-unit restaurant, he is fortunate to have a positive impact on organizational communication across a variety of industries and with professionals at all stages of their careers.  Zach’s commentary on workplace communication has been featured on the Harvard Business Review Blog, CNBC and Fast Company, as well as in academic publications.  He has worked with Fortune 500 companies like Edward Jones, Ameren, and Express Scripts, as well as mission-driven companies like the St. Louis Police Department and the Auxiliary Coast Guard.  He has also published several books and developed a mobile app called the ClashCoach. Zach earned a Ph.D. in Organizational Communication from Texas A&M University, and is a certified mediator and behavioral analyst.